Training & Operations Manager x02 (S$3000-S$4800) - Orchard [LO]

Job Summary

Locations
Orchard
Experience
2 Years
Function
Role
Training & Operations Manager x02
Industry
Retail/Beauty
Posted On
24 Sep 2012
Job Ref code
JN1237

Responsibilities

Training

  • Responsible for staff training & development on product knowledge, enhance service excellent & assessing the competency of staff.
  • To develop new Beauty Consultants training manual/materials & programmes
  • Conduct in office training for grooming standards, product know how, operations process
  • New Product training for all staff
  • Motivation and incentive setting for staff 

 

Operations

  • To set up new counter operations processes
  • Ensure that counter paper work templates are created
  • Ensure Beauty Consultants are trained to handle daily paper work submissions
  • Set up facial program for the new facial cabins
  • Handling of customer feedback
  • New product launch evaluation reports
  • Checking of sales reports
  • Planning and managing of monthly staff roster
  • Checking of counter stock inventory 

 

Requirements

  • Degree/Diploma with min 2 years experience in training & development is a PLUS
  • Checking on Beauty Consultants selling skills and per basket transaction
  • Checking of Beauty Consultants customer service levels
  • Skilled in developing training manual/materials & programmes
  • Good leadership and organizational skills.
  • Effective training skills and excellent communication skills.
  • Independent as well as a good team player
  • Well-groomed, strong interpersonal skills and confident.
  • Outgoing and bubbly, able to interact with office staffs and Beauty Consultants

 

Singaporeans / Singapore PRs / Malaysians are welcome to apply

Kindly send in your resume in MS Words Format .
 

(NOTE: The following information should be included in the resume. Thank you)
     
Date of availability
Detailed job scope
Starting and last drawn salary of last job
Reason for leaving for all jobs
Current salary
Salary expectation
     

Shortlisted candidates will be notified for an interview.
    
Mr Lex Ong: lex@strategysolutions.com.sg
     
Call Strategy Solutions Services at 6226 3361
     

Or you can fax your resume to 6226 2581.

We will be most glad to assist you
      

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