Job Summary

Responsibilities

CRM

• Develop and implement protocols relating to customer care, support and relationship with various countries
• Develop and manage customer satisfaction measurement parameters.
• Administer, analyze customer data recommending statistical tools and reporting

Sales

• Develop protocols relating to sales order processes with Singapore and regional countries
• Co-ordinate with IT consultants for implementation of protocols 

Requirements

• Diploma/Degree in Marketing/ Business Studies
• At least 2 - 3 years of RELEVANT experience in Customer Relationship Management
• Experience in the implementation of SAP Sales CRM Program
• Results-oriented, confident and possesses good interpersonal skills (able to handle various countries requests)
• Good initiative with strong analytical skills
• Comfortable with numbers, meticulous, resourceful and creative
• IT-Savvy
• Ability to take pressure and work in a fast-paced environment 

***Singaporean, SPR need apply

Kindly send in your resume in MS Words Format ONLY.

(NOTE: The following information should be included in the resume. Thank you)

Date of availability
Detailed job scope
Starting and last drawn salary of last job
Reason for leaving for all jobs
Current salary
Salary expectation
 

Shortlisted candidates will be notified for an interview.

Mr Lex Ong : lex@strategysolutions.com.sg

Call Strategy Solutions Services at 6226 3361



Or you can fax your resume to 6226 2581.

We will be most glad to assist you

MOM License: 09C3018