Job Summary

Responsibilities

• Oversee the day-to-day operations of Information Counter
• Attend to shoppers’ enquiries or complaints
• Monitor inventory of all premiums and logistics eg loan of strollers, wheelchairs etc.
• Manage redemption of premiums of marketing campaigns
• Manage gift voucher sale
• Manage the mall’s Customer Relationship Management (CRM) and Tourist Privilege programme
• All other matters relating to Customer Service and Information Counter
• Concierge keeps track of tenants’ insurance for individual unit coverage. 
• Update tenants’ contact list
   

Requirements

• Minimum GCE ‘O’ Level
• At least 1-2 years of experience in customer service
• Proficiency in MS Office, Word-processing and Excel
• Pleasant disposition with outstanding communication, problem solving and negotiation skills.
• Ability to multi-task with high level of initiatives
• Team player with ability to work independently
• Able to work rotating shifts, on weekends and public holidays

Morning Shift 09:30a.m. – 7.00p.m. Afternoon Shift : 01.00 p.m. - 10:30 p.m.

*** Singaporean and Singapore PR Only

Kindly send in your resume in MS Words Format.

(NOTE: The following information should be included in the resume. Thank you)

1. Date of availability
2. Detailed job scope
3. Starting and last drawn salary of last job
4. Reason for leaving for all jobs
5. Current salary
6. Salary expectation
   

Shortlisted candidates will be notified for an interview.
  
Mr Lex Ong : lex@strategysolutions.com.sg

Call Strategy Solutions Services at 6226 3361

Or you can fax your resume to 6226 2581

We will be most glad to assist you.
  

MOM License: 09C3018