Job Summary

Responsibilities

• Ensure that all phones are answered promptly
• Providing product information to assist customers in their purchase
• To assist customers with any products repair or service issues
• Follow up with the customers to ensure that their problems are satisfactorily resolved.
• Preparing reports that provide information regarding unresolved matters, personal customer information, action taken and relevant notes or comments, if any.
• Ensuring all clients receive an exceptional standard of service at all times.

Requirements

• Candidate must possess at least a Primary/Secondary School/"O" Level, Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, any field.
• At least 1 year(s) of customer care/service experience
• Excellent communication and customer relationship skills
• Able to work according to Retail Hours and will be based in retail office
• Able to start work immediately or short notice will be an advantage

 

Kindly send in your resume in MS Words Format only.
(NOTE: The following information should be included in the resume. Thank you)

 

• Date of availability
• Detailed job scope
• Starting and last drawn salary of last job
• Reason for leaving for all jobs
• Current salary
• Salary expectation
• Recent Self Photograph

   

Shortlisted candidates will be notified for an interview.
Ms Anna Choy (R1107384): anna@strategysolutions.com.sg

Call Strategy Solutions Services at 6226 3361

Or you can fax your resume to 6226 2581.

We will be most glad to assist you.
  

MOM License: 09C3018