Job Summary

Responsibilities

• Provide regular on-the-job coaching and training to Beauty Advisors on product knowledge, selling techniques, customer service, beauty techs consultation skills and service and make up skills.
• Conduct regular store visits to observe, evaluate, and provide feedback on performance.
• Identify individual learning needs and tailor coaching strategies accordingly.
• Facilitate group training sessions and workshops on new product launches, seasonal promotions, and brand initiatives.
• Implement and monitor training programs to ensure consistent brand messaging and service standards across all locations.
• Partner with retail managers, counter/ boutique managers and Beauty Advisors to analyze sales performance and identify opportunities for growth.
• Set and track individual and store sales goals, providing support and motivation to achieve targets.
• Monitor and analyze competitor activity and market trends.
• Build and maintain strong relationships with retail partners, including store managers, Beauty Advisors, and other key stakeholders.
• Collaborate with retail partners to execute successful in-store events and promotions.
• Plan and execute impactful in-store events and promotions to drive customer engagement and sales.
• Manage event logistics, including staffing, merchandising, and inventory.
• Maintain accurate records of coaching activities, sales and service data, customer service performance data and event results.
• Prepare and submit regular reports to management on performance and progress.
• Manage a budget for training materials and events.
• Manage inquiries related to the brand’s app and beauty tech devices and software.

Requirements

• Min 3 years of experience in cosmetic sales and/or training, preferably within a luxury brand environment.
• Proven track record of achieving sales targets and exceeding customer expectations.
• Strong coaching and mentoring skills with the ability to develop and motivate individuals.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in makeup artistry techniques and application.
• Strong organizational and time-management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
• Ability to travel frequently within the assigned territory.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Monday to Friday 
 

Staff Benefits:

• Medical, dental, insurance coverage
• Quarterly free products and staff discounts
• Bonus

Kindly email your Resume in *MS Words Format to* Mr Lex Ong Shee Hean (R1106602): lex@strategysolutions.com.sg

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.

MOM License: 09C3018