Job Summary

Responsibilities

Training & Development

• Conduct Training Needs Analysis in consultation with the target group or individual to develop new training programme or modify and improve existing programme according to knowledge gaps
• Develop basic to intermediate training design, modules, programs and materials necessary to meet training needs.
• Arrange and upkeep training venues, equipment and materials pertinent to the effective delivery and measurement of training.
• Conduct theory and practical training sessions from basic to intermediate training programs on in-house treatments, product knowledge, customer service and sales techniques.
• Conduct training evaluation (reaction to result level) and review post-training results / feedback periodically to track training progress and effectiveness.
• Present reports on training results to management and identify opportunities for improvement based on evaluation feedback.

Training Quality Control & Audit

• Conduct quality check audit on field to ensure proper execution of knowledge and skills in compliance with the service delivery standards
• Work closely with retail outlet(s) to monitor the beauty therapists’ knowledge and skills, and identify candidates for additional training if necessary.

Requirements

• At least 2 to 3 years of relevant experience years in a similar role.
• Able to deliver instructional methods and training techniques effectively
• Computer proficiency in Microsoft Office applications is necessary
• Effective communication skills to liaise with people across different business units and levels
• Relevant beauty or complementary therapy qualifications would be highly advantageous for the role. (E.g. ITEC, CIBTAC, CIDESCO, NITEC, etc.)
• Must be willing and prepared to travel for work purposes to overseas subsidiaries.

Kindly send in your resume in ***MS Words Format ONLY***
(NOTE: The following information should be included in the resume. Thank you)

1. Date of availability
2. Detailed job scope
3. Starting and last drawn salary of last job
4. Reason for leaving for all jobs
5. Current salary
6. Salary expectation
7. Recent Self Photo

Shortlisted candidates will be notified for an interview.
Mr Lex Ong Shee Hean (R1106602) : lex@strategysolutions.com.sg

Call Strategy Solutions Services at 6226 3361.
Or you can fax your resume to 6226 2581.

We will be most glad to assist you.

MOM License: 09C3018