Customer Care Administrative Assistant ($1,800 to $2,200) Central [AC] (Position Filled)
Job Summary
Locations Central |
Experience 1 Year |
Function |
Role Customer Care Administrative Assistant ($1,800 to $2,200) (Position Filled) |
Industry Beauty/F&B |
Posted On 30 Oct 2015 |
Job Ref code JN1494 |
Responsibilities
- Manage and handle all types of feedback either via emails or inbound calls
- Ensure prompt and proper follow-up with customers till the closure of the case
- Gain understanding of our customers through the compilation and analysis of customer feedback
- Monitor customers' experience at various touch-points via customer feedback and develop initiatives with training department to enhance the customers' experience in alignment to company's direction
- Provide administrative support to the team
Requirements
- Candidate must possess at least a GCE 'O' level passes
- Preferably 1 year of working experience in a call centre environment
- Strong proficiency in Microsoft Office Applications (including MS Excel)
- Pleasant personality with good interpersonal and communication skills
- Meticulous and organized individuals who are able to meet tight deadlines and work in a fast-paced environment
Kindly send in your resume in ***MS Words Format ONLY***
(NOTE: The following information should be included in the resume. Thank you)
- Date of availability
- Detailed job scope
- Starting and last drawn salary of last job
- Reason for leaving for all jobs
- Current salary
- Salary expectation
- Recent Self Photo
Shortlisted candidates will be notified for an interview.
Ms Anna Choy Hui Ling (R1107384) : anna@strategysolutions.com.sg
Call Strategy Solutions Services at 6226 3361.
Or you can fax your resume to 6226 2581.
We will be most glad to assist you.
MOM License: 09C3018