Customer Care Administrative Assistant ($1,800 to $2,200) Central [AC] (Position Filled)

Job Summary

Locations
Central
Experience
1 Year
Function
Role
Customer Care Administrative Assistant ($1,800 to $2,200) (Position Filled)
Industry
Beauty/F&B
Posted On
30 Oct 2015
Job Ref code
JN1494

Responsibilities

  • Manage and handle all types of feedback either via emails or inbound calls
  • Ensure prompt and proper follow-up with customers till the closure of the case
  • Gain understanding of our customers through the compilation and analysis of customer feedback
  • Monitor customers' experience at various touch-points via customer feedback and develop initiatives with training department to enhance the customers' experience in alignment to company's direction
  • Provide administrative support to the team

 

Requirements

  • Candidate must possess at least a GCE 'O' level passes
  • Preferably 1 year of working experience in a call centre environment
  • Strong proficiency in Microsoft Office Applications (including MS Excel)
  • Pleasant personality with good interpersonal and communication skills
  • Meticulous and organized individuals who are able to meet tight deadlines and work in a fast-paced environment

Kindly send in your resume in ***MS Words Format ONLY***
(NOTE: The following information should be included in the resume. Thank you)

  1. Date of availability
  2. Detailed job scope
  3. Starting and last drawn salary of last job
  4. Reason for leaving for all jobs
  5. Current salary
  6. Salary expectation
  7. Recent Self Photo

Shortlisted candidates will be notified for an interview.
Ms Anna Choy Hui Ling (R1107384) : anna@strategysolutions.com.sg

Call Strategy Solutions Services at 6226 3361.
Or you can fax your resume to 6226 2581.


We will be most glad to assist you.


MOM License: 09C3018