Job Summary

Responsibilities

• Support and assist day-to-day operations of IT Department and Data Centre - Helpdesk, Desktop, Server, Networking, IT Procurement, and Projects.
• Provide technical services such as implementation and/or maintenance support to the customers on a wide range of systems, networking and storage solutions.
• Work closely with principals and/or customer to provide resolutions to problems either remotely or at customers’ premises.
• Provide information concerning products, applications & problem diagnosis to sales representatives & customers
• Conduct product application testing & troubleshooting on customers’ applications
• Receive phone calls or emails from Sales reps & customers and answer inquiries concerning product capabilities, specifications & applications
• Analyze & troubleshoot customer issues via phone or email
• Assist Sales Manager with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency & initiate projects to achieve such improvements
• Participate in planning, installation, testing and implementation of IT infrastructure for roll-out of new/existing projects.
• Plan capacity for hardware, software and resources, and drives delivery excellence for managed services.

Requirements

• Diploma in Computer Science, Engineering, Information Technology, Computer/Network Security is preferred.
• Preferably with previous hand-on experience and skill set on system or network installation, configuration, maintenance and troubleshooting of system hardware and software.
• Knowledge in setting up and configuring AIX/Solaris Servers.
• Good knowledge of Win / UNIX administration with basic networking knowledge
• Ability to organize and prioritize tasks, activities, and projects for timely completion
• Ability to establish and maintain pleasant interpersonal relationships primarily over the phone and emails
• Problem solving skill – identify complex problems and review related information to develop and evaluate options and implement solutions
• Possess strong communication skill including active listening
• Have an awareness of current & emerging technologies, and industry best practices
• Good interpersonal, communication skills with responsible attitude.

Kindly send in your resume in ***MS Words Format ONLY***
(NOTE: The following information should be included in the resume. Thank you)

1. Date of availability
2. Detailed job scope
3. Starting and last drawn salary of last job
4. Reason for leaving for all jobs
5. Current salary
6. Salary expectation
7. Recent Self Photo
8. Shortlisted candidates will be notified for an interview.

Mr Lex Ong Shee Hean (R1106602) : lex@strategysolutions.com.sg

Call Strategy Solutions Services at 6226 3361.

We will be most glad to assist you.

MOM License: 09C3018