Job Summary

Responsibilities

Digital Sales 

• Take responsibility for managing segmentation and analysis of customer database
• Provide weekly reports on campaign performance including engagement, revenue generation etc.
• Develop business plans and sales strategies. Create defined customer sets and identifying the appropriate campaigns (online & offline) to grow revenues and increase sales and ensuring Company’s online sales goals and profitability
• Experience in creating quarterly tailored surveys and implement customer satisfactory strategies
• Identify and follow up of online sales enquiries as well as opportunities
• Administrative duties including handling all customer-related engagement in relation to delivery or product issues, special orders, online sales invoices and complaints etc.
• Provide good support to customers for building and maintaining excellent customer satisfaction

Digital Marketing

• Launch and manage E-Commerce website and mobile apps
• Working closely with HQ on updates of website inclusive of new products and events
• Process invoices and raise appropriate consultation reports in relation to digital activity
• Management of all issues pertaining to Digital Marketing E-Commerce
• Plan and manage Search Engine Marketing for website and Brand

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma
• Minimum 3-4 years of relevant experience in E-Commerce/Online Consumer Goods, FMCG or Retail Industry
• Familiarity and ease in managing data and multiple reporting platforms using MS Excel and Google Analytics
• Fast learner and passion for online sales
• Possess good written and oral communication skills; as well as excellent people and customer service skills
• IT savvy. Strong computer skills, experience in SEM & SEO, Microsoft (Word, Excel and PowerPoint)
• Well groomed, dynamic, creative and beauty conscious
• Flexibilities and willingness to take ad-hoc tasks when necessary
• Passionate and influential with the ability to inspire and motivate the field personnel
• A proactive mind-set, with a demonstrable ability to take initiative and ownership for tasks
• Have a sense of urgency and enjoys fast pace environment
• Independent and dedicated

Kindly send in your resume in MS Words Format ONLY

(NOTE: The following information should be included in the resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Starting and Last Drawn Salary
4. Reason for Leaving for All Jobs
5. Current Salary
6. Expected Salary

Shortlisted candidates will be notified for an interview.

Please send your resume to Ms Anna Choy Hui Ling (Registration ID: R1107384) : anna@strategysolutions.com.sg

Call Strategy Solutions Services at 6226 3361

We will be most glad to assist you. 

MOM License: 09C3018