Job Summary

Responsibilities

• Educate Beauty Advisors and generic staff of product knowledge and selling behaviors to enable them to consistently achieve Sales and Services Expectations through the execution of basic trainings and regular field coaching.
• Plan and execute seasonal seminars and all field programs according to product launch strategy in order to ensure Beauty Advisors & Generic Staff are confident to achieve desired result.
• Assist, as required, with the facilitation of core education programs and directed by Education Manager/Regional Education Manager.
• Adapt seminar strategy to custom-fit needs of each travel retail market/retailer and level of audience to ensure immediate translation of learning.
• Act as a role model, set the example and provide directions, support and develop Beauty Advisors to ensure that they have the skills required to successfully achieve brand’s KPIs.
• Coach and motivate Beauty Advisors based on individual potentials and skill to drive sales objectives and brand equity in travel retail environment.
• Maintain high grooming standards and in-store sales & services behaviours to ensure consistency in the customer experience through the execution of the Service Excellence.
• Work alongside with Beauty Advisors to identify and address individual training opportunities.
• Achieve all KPI’s on overall retail growth and increase in AUS/IPT as outlined by Area Sales Manager/Education Manager/Regional Education Manager.
• Maintain the brand image at the counter by ensuring counters, tester stands and displays are in tip-top conditions.
• Expected time spend in field is 50% and must be readily prepared to work on any projects assigned by Education Manager/Regional Education Manager.
• Work within specific budget as defined by the Education Manager and review on a regular basis with Education Manager and justify and variances from budget.
• Provide regular feedback to Education Manager/Regional Education Manager detailing results of markets visits.
• Complete monthly education reports and submit to Education Manager/Regional Education Manager in a timely fashion.
• Logistics coordination for out station Beauty Advisors to attend training.

Requirements

• Minimum 2 years in a training position and/or having 3 years of experience within the cosmetics or travel retail industry
• Strong knowledge of skincare, makeup artistry skills is a Plus
• Possess high energy and passion in education and training is a MUST.
• Excellent communication skills in English (both oral & written)
• Excellent presentation skills and organized in instructional training
• Have a passion for selling luxury brands and delivering high-touch services with the understanding in retail business and market with excellent customer service skills and standards
• An excellent team player with great interpersonal skills
• Resourceful, flexible, well organized, highly disciplined with the ability to multi task and stability to handle stressful and demanding situation
• A self-motivator who is passionate, energetic with the ability to motivate and energize others
• Willingness to travel 60% of the time

Kindly send in your Resume in *MS Words Format*
(NOTE: The following information should be Included in the Resume. Thank you)

1. Detailed Job Scope
2. Reason for Leaving for All Employments
3. Salary Expectation
4. Date of Availability

Shortlisted candidates will be notified for an interview.
Mr Lex Ong Shee Hean (R1106602) : lex@strategysolutions.com.sg

Call Strategy Solutions Services at 6226 3361.

We will be most glad to assist you.

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