Job Summary

Responsibilities

• Provide technical support to sales on product specification, technical, problem and demo setup for Multi-Functional Printer (Copier), Interactive Whiteboard (IWB) and Interactive Display Panel (IDP).
• Conduct testing and evaluation on existing and new printer models.
• Perform installation and provide technical trainings to Sales and Technical team members, customers, local System Integrator (SI), service contractors and local and overseas distributors.
• Provide after-sales support for technical enquiries.
• Application and renewal of safety registration for Business Equipment products.
• Conduct rework and inspection for defect product.
• Preparation of report and feedback on machine quality to HQ and/or Factory.
• Processing of Parts Procurement 
• Provide support on field general service completion, field escalated machine service problems and etc.
• Support on sales related enquires from new prospects (print Samples, machine capability and specifications)
• Submission of certification on new machine model.
• Perform scheduled parts cycle count.

Requirements

• Min 3 years of experience 
• Sound IT knowledge in software.
• Strong product knowledge in IDP and IWB.
• Good communication and interpersonal skills.
• Customer Service oriented.
• Structured and organised approach with attention to detail.
• Resilient, adaptable and the ability to remain focused.
• Able to work independently and make decisions

Kindly send in your resume in *MS Words Format*
(NOTE: The following information should be included in the resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.
Please forward your resume to Mr Lex Ong Shee Hean (R1106602) : lex@strategysolutions.com.sg

Call Strategy Solutions Services at 62263361
We will be most glad to assist you.

MOM License: 09C3018